At Valence Leather Co., we build our goods to endure. Whether you have a question about your new purchase, are requesting a repair to restore your piece’s integrity, or wish to request a return, please use the contact form below.

Repairs: If seeking a repair, please include a clear photograph of the area in question so we may best assess the craftsmanship needed.

Returns: For those looking to initiate a return, you will find our Return Policy below. Any feedback for your return is greatly appreciated.

Contact

Easy Returns

We want you to love your purchase. If you're not completely satisfied, we make returns simple by completing the Contact Form above.

If your item is defective or needs repair complete the Contact Form and select "Request Repair".

Final Sale items are not protected by Valence Leather Co.'s and are not eligible for returns.

30-Day Returns

Returns must be in new, unused, and unworn condition. Returns must be received at our warehouse within 30 days from the date of receipt to qualify for a refund, or exchange.

Shipping

Customers are responsible for return shipping charges and may be reviewed for reimbursement at the seller's discretion.

Processing

All accepted refunds will be processed, less the original shipping charge, within 14 business days of the return delivery.

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